Arkveda aims to build a friendly, long-lasting, and meaningful relationship with its valuable customers, and thus we understand that our relationship with our customers must be made on mutual trust. Our team knows and recognizes that our customers across the nation are the reason for our success and we are thankful to all of you for that. Our policy is set up to guide you on how we collect, use, and pursuit the information you share with us.
We are hereby enclosing, how we use the information we collect from you when you login and put it into use:
Basically we collect two types of information from you when you visit our website. Personal and demographic information including your name, age, gender, address, mobile number, email address, postal address, username, password, payment mode information, billing, shipment address, etc. We collect this information normally during your checkout process so that we can carry out your orders without interruption and identify you as a valuable customer. Non-personal information includes your browser type, IP address, domain name, and the time duration you have spent at our website to recommend you the best that we can offer on the basis of your browsing behavior. We do not share any of the information with any third parties without your consent.
Use of your personal information
We generally use the personal information (email address and telephone number) for business purposes, to send you newsletters notifying you about special offers, product updates and guiding you about product information. By replying to Unsubscribe to our email, we will remove your name from our subscriber details and you will no longer receive notifications from us.
Protection of your information
It is important to us that you have full control over the information you share with us. We guarantee you that your information will not be shared with any third party. The security of your personal information is our utmost priority. Whenever you enter sensitive information (your card details, CVV number, expiry date) while checking out, we encrypt that information using Secure Socket Layer Technology (SSL) and no third party will be able to access your information. Even we do not save your personal information after your transaction is complete.
Billing and customer support
We welcome all inquiries and queries enclosing the following methods:
Email Id:- email@example.com
Telephone No.:- (+91) 9310181715